How To Effectively Communicate At Work

Effective communication is one of the keys to success that many people end up ignoring. Good communication skills are one of the most sought after leadership qualities, yet there is not enough emphasis on effective communication in most organizations.

Studies show that whether you work in business management, patient care or any other service-providing industry, effective communication and teamwork are essential to provide high-quality services.

Nevertheless, communication failures are extremely common leading to inadvertent harm. In addition to having an adverse effect on productivity, miscommunication also puts undue pressure on employees leading to loss of morale, stress and frustration. Moreover, in many cases, employees carry this burden home, which affects their personal lives as well.

Hence, it is imperative for managers and employees to learn effective communication skills. At Mediation Services, we offer courses that allow you to communicate in a better way at work and be more assertive.

In this blog, we have listed some of the topics that we discuss during the courses, as well as the objectives of the ‘Communication at Work’ course. If you struggle with effectively communicating your point, or don’t understand how to engage your employees and leaders in conversations, this course is exactly what you need.

Learning Objectives

Our Communication at Work course is specifically designed to help individuals better understand themselves and bring out the best in others. Based on this, the learning objectives of this course include:

• Help attendees learn a common language that will help them in problem-solving and reaching agreements.
• Provide strategies that help them bring out the best in themselves and others.
• Provide an understanding of what brings out the worst in people.
• Help identify troublesome behaviours which have the potential to be changed.
• Help in dealing with individuals highly resistant to change.
• Identify characteristics that can be accepted as “in the nature” of a person’s style.

Everyone Is Unique

Until now, you might have figured out that there are no exact copies of anyone anywhere in the world. Where there might be a few traits that many people share, no two people think exactly alike.

Everyone’s uniqueness is a result of an extremely complicated interaction among the genetic codes of their parents, nutrition and fitness, chemical substances they have been exposed to before and after they were born, and everything they have learned since they were born.

Our ability to communicate is one of the things that sets us apart from the crowd. Humans just naturally put other people, things, and ideas into clusters or groupings in order to understand them. Their perception of things and the way they communicate depends on the way they were brought up and the circumstances they have had to deal with.

You Should Know Yourself To Communicate Effectively

It is imperative that you develop a comprehensive picture of yourself to understand yourself inside out. Only then will you be able to develop the ability to communicate effectively with the people around you.

The purpose of the aforementioned course is to assist you in understanding your style and the style preferences of others.

Style preferences of each individual emerge based on the following factors:

• A complex mixture of genetic programming
• Various child-rearing practices
• Infinite unplanned life-shaping experiences
• A huge number of intentional learning experiences
• Social-cultural variables
• Nutrition and exposure to chemical substances.

Coping Patterns

Just as everyone has different style preferences and different communication styles, they have different coping patterns as well. Having a thorough understanding of these coping patterns is essential for effective communication.

There are as many styles and as many coping mechanisms as there are people. Nevertheless, based on together perceptual habits and preferred coping patterns, we can identify four clusters of perceptual/coping patterns by means of which style can be identified. These are:

• Accommodating/Harmonizing
• Analyzing/Preserving
• Achieving/Directing
• Affiliating/Perfecting

Others Are NOT Like You

It is a self-defeating trap thinking that everyone ‘is just like you’. It is important that you go beyond simply recognizing and resigning yourself to the style differences among people. This holds for everyone whether they are coworkers, bosses, friends, or outsiders. The entire global community needs to travel beyond mere “tolerance of our differences.” We need to reach a place where we can respect and appreciate our uniqueness/diversity. It is the right thing to do.

Hence, to effectively communicate at work, you need to understand and appreciate style differences.

About Us

Mediation Services in Winnipeg offers training programs to help you learn mediation and leadership skills. We conduct online zoom and asynchronous webinars for different issues. Such modules will help you to improve your communication and solve family, workplace, and personal conflicts. To check out our training courses, visit this link here or contact us for further assistance.