How To Give Effective Feedback To Improve Employee Productivity

Every good leader must be able to provide their employees with effective feedback to boost morale and productivity. However, the main concern we discuss in this blog is that not all feedback is positive. Therefore, how can you provide negative feedback while maintaining a positive and respectful conversation with your employee?

The debate about how feedback should be given is not something new. For as long as we can remember, leaders and managers have been encouraged to provide their employees with constructive criticism and feedback every now and then.

Yet, many individuals find it difficult to give feedback, especially if it is negative. According to studies, how employees perceive feedback depends on their experience level.

Positive feedback is a morale booster; however, negative feedback and constructive criticism help employees improve the quality of their work and their performance. Hence, as a manager or a leader, there are many difficult conversations that you will have to partake in with your employees.

Managers who are able to deal with these conversations seamlessly and efficiently often have a productive, high-performing team. The question that arises here is how can you become better at conducting difficult conversations with your team?

When discussing your employees’ work habits and performance, grave issues like family crises, mental health issues, or changes in fatigue can sometimes come up. At this point, it is important for you to remain respectful of their issues while communicating your concerns.

If you are in the same boat and are looking for ways to understand how to provide your employees with effective feedback, check out our ‘Effective Feedback’ workshop. This course aims to help you learn to deliver feedback in a way that allows individuals the opportunity to change their problematic behaviour while still maintaining a positive and respectful relationship.

In this blog, we have listed the objectives of this course and briefly described how we will approach these objectives to help you become better at holding difficult conversations and providing feedback. At Mediation Services, we also offer other courses and workshops to help you perform better in your workplace.

Workshop Objectives

By the end of this workshop, you will be able to:

• Engage in conversations that allow you to build and support positive relationships.
• Engage in conversations that result in a behaviour change while still maintaining the relationship with the employee.
• Understand the consequences of not being proactive when having these conversations.
• Adjust conversations while dealing with an employee who tends to become defensive.
• Respond to defensive energy.
• Examine the results of feedback and performance evaluations.
• Give feedback to reinforce positive behaviours.
• Understand the impact of your tone and body language.
• Describe problematic behaviour without judgement or evaluation.
• Understand employees’ personal reactions to receiving feedback.
• Develop an increased ability to screen and assess complex situations.
• Determine the best way to make an approach when a difficult conversation is required.

Workshop Strategies

This workshop has been designed to help you approach life as a good leader. However, it will also help you become a good partner and a good community member. This workshop will help you learn how to affirm people for their strengths and let people know where they can do better.

Humans generally don’t want to make errors and be mediocre, which is why for most of us, it is difficult to understand competence and accept our errors.

This has been very aptly explained by Steven Covey. We maintain an ‘Emotional bank account’ with everyone we are in relationships with, whether it be our coworkers, family or friends. This account begins with a neutral balance. However, as the relationship progresses, we make deposits and withdrawals. In relationships, instead of dealing with units of monetary value, we deal with emotional units.

The emotional units that Covey speaks of are centred around trust. When we make emotional deposits into someone’s bank account, their fondness, trust, and confidence in us grow. And as a result, our relationship develops and grows. If there is a more positive reserve in our relationship, our tolerance for difficult conversations will be higher.

This workshop helps you assess yourself first to give you the potential to change your relationships for the better. We will teach you how to keep things simple yet effective.

Employees look up to their managers to understand what they are supposed to do and the courses of action that they need to take. This workshop will help you develop the required skills to do that.

About Us

Mediation Services in Winnipeg offers training programs to help you learn mediation and leadership skills. We conduct online zoom and asynchronous webinars for different issues. Such modules will help you to improve your communication and solve family, workplace, and personal conflicts. To check out our training courses, visit this link here or contact us for further assistance.