Announcement: FREE Conflict 101 on-demand webinar!

October 3, 2023

Conflict 101 Course Banner - Tony Friesen presenting free course

Big news: we just launched a new Conflict 101 on-demand webinar and it is 100% FREE. That’s right – it’s complimentary, gratis, on the house!

Conflict 101 is an empowering introductory course designed to equip you with essential knowledge and skills on the subject of conflict resolution. Conflict is an inevitable part of our personal and professional lives, but it doesn’t necessarily have to be the daunting, toxic, or overwhelmingly intense situation that it can often become.

‌Participants attending this workshop will have the opportunity to:

  • Understand the psychology behind our natural tendencies when someone does (or believes) something that frustrates us
  • Learn to identify which of our mental frameworks could be working against us and how to replace them with something more fruitful
  • Cultivate self-awareness to better understand our own intuition and impulses in conflict – and further develop strategies for improvement
  • Gather knowledge and practical techniques to both identify and manage the two primary types of conflict
  • Explore personal case studies and gain the tools necessary to dissect and learn from conflict situations (both historic and ongoing)
Hands holding printed training manual for free Conflict 101 course

Just as conflict is natural, so is having questions. Here are some answers to some frequently asked questions to clarify things.

Who is behind this free course?

The instructor for this free on-demand webinar is Tony Friesen – a staff member of our team at Mediation Services who has been steeped in the world of conflict resolution since 2008.

Why would you release this type of webinar?

We wholeheartedly believe that the basics of conflict resolution are for everybody and a better foundational understanding is useful for you and the community in which you live.

Hm, that sounds interesting. Can you give me more details about what is in the webinar?:

It’s a short-ish webinar that will give you the opportunity to explore mental frameworks that influence both perception and responses to conflict situations. You will have the chance to identify which frameworks might be working against you and replace them with something that will better serve both you and your relationships.

This sounds pretty useful, but I’m a busy person with a full calendar. When exactly is this webinar available?

This on-demand webinar is available now and at any time going forward.

This is great! How do I sign up?

That’s simple – all you need to do is enrol by entering your email here and you can get started right away!


And did we mention that all of this is free? Get now and pay never, it’s 100% off, absolutely pro bono! The only investment required on your part is the time it takes to participate.

We are so excited for you to begin delving into the fundamentals of conflict resolution with us. If you have any more questions, our contact information is detailed here and we encourage you to get in touch.

Investing time in ourselves pays off in dividends over all of the life that comes afterwards. Let today be the day to do just that with this free opportunity.

Enrol in Conflict 101 today at:
https://shop.mediationserviceswpg.ca/conflict-101-demystifying-conflict-through-a-psychological-approach

If you have questions,
please don’t hesitate to call.

1-204-925-3410

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