Mediation Services

Family Conflict
We can help families with a variety of conflicts and challenges including parent-teen conflict, adult sibling conflict, and elder care.* Please note that we are not an emergency service. If your matter is urgent please call the police or mobile crisis unit if applicable.
Here’s a snapshot of a few methods we use:
Once an application is submitted a caseworker will contact the parties involved to get a better understanding of their perspective on the conflict. All parties will have independent contact with the caseworker prior to joint conversations. For family matters often parties have many topics or issues they’d like to discuss. Caseworkers help the parties to focus on the issues that are most important to them. In the first one or two mediation sessions time will be spent looking back at past key conflicts with the goal of also having a future focused conversation afterward
The goals for mediation are defined by the parties and may include strategy for future communication, clarified expectations, a greater understanding of past events and intentions, and schedules or time lines for commitments made.
Please note: Mediation Services does NOT work for the government.
Mediation Services is not accepting new family applications at this time.
We are taking a pause on accepting new files until October 1, 2025. This will allow our mediators to catch up on our existing files and provide the quality service we are committed to. If you are interested in conflict coaching or would like additional information, you can still contact our intake line at 204-925-3434 or clare@mswpg.ca to discuss your concerns and other options for resolution or referral.
We apologize for any inconvenience this pause in service may cause. Please check back in October for future updates.
Note: Co-parenting/separation mediation is a separate program from this and is still available here
“I WOULD RECOMMEND MEDIATION SERVICES TO ANYONE HAVING CONFLICT WITH A NEIGHBOUR. IT’S A NEUTRAL PLACE WHERE YOU CAN EXPRESS YOUR FEELINGS, HEAR THE OTHER PERSON AND COME TO A RESOLUTION TOGETHER. WE NOW HAVE AN OPEN LINE OF COMMUNICATION WITH OUR NEIGHBOUR AND IT’S THANKS TO MEDIATION SERVICES.”
— FORMER NEIGHBOURHOOD CONFLICT CLIENT