Facilitated Negotiation as a Change Agent in Work Teams – Janet Eisbrenner

August 2, 2020

Janet F. Eisbrenner
LIGS University
Supervisor – Dr. Marketa Hinkova
August 2, 2020


This paper examines the idea that facilitated negotiation has a transforming effect on team dynamics. It establishes an active association between the intervention and resolution of difficulties. It considers the topic in the context of organizational work teams. The paper explores a specific problem: How is facilitated negotiation a useful intervention technique to change the way individuals in a work-team deal with one another and sort through conflicts. It studies the various dynamics that lead to a team’s inability to work through issues and challenges. The article touches upon the viability of different intervention types. Most specifically, it showcases how negotiated facilitation is a helpful aid that leads a team to make mutually acceptable and satisfying decisions to all team members. It also considers the necessity of an educational component to help move a team to self-sufficiency in conflict resolution. A major premise of the essay is that sustained and protracted conflict within a group can render it helpless to work cohesively and collaboratively on the organizational tasks. While the investigation has wide-spread relevance, the deliberation is primarily from a North American frame, most notably a Canadian perspective. The findings are proposed for human resource management practitioners and workplace team leaders and facilitators.

To read the full article, please click the here.

About the Author

Janet Eisbrenner is an instructor at the Asper School of Business and Menno Simons College. She teaches courses in business administration and conflict resolution. She has a Master of Conflict Resolution and Reconciliation from Abilene Christian University, Bachelor of Administration degree from the University of Regina, and a Bachelor of Arts degree in Conflict Resolution Studies at Menno Simons College in affiliation with the University of Winnipeg. She holds certifications in Counseling Skills, and Basic and Family Mediation. Currently, Janet is working on a Ph.D. in Human Resource Management.

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