Mediation Skills 1

Mediation Skills 1

775.00

How do I learn to prepare for, and conduct a mediation session?

What are current best practices in mediation?

Where can I learn about mediation from those who actually mediate professionally on a regular basis?

Participants will be introduced to a comprehensive model for conducting interpersonal mediation in the role of an outside professional mediator, rather than as an insider to the organization conflict. All parties will be given multiple chances to practice and learn from the roles of mediator, disputant, and/pr observer.

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Participants will be introduced to a comprehensive model for conducting interpersonal mediation in the role of an outside professional consultant. A process that typically unfolds over a period of weeks and months will be explored intensively over the three days. This is a core course for the Mediation Skills Certificate.

Prerequisite: Introduction to Mediation

Course Objectives

Participants attending this workshop will have the opportunity to:

  • Learn a comprehensive model for intervening in multi-incident conflict (i.e. from initial interviews to assessment to coaching, mediation, and closure)

  • Learn specific frameworks for conducting both case development and mediation that, in turn, draw heavily on skills and concepts learned in Introduction to Conflict Resolution: Dealing With Difficult People as well as in Introduction to Mediation

  • Improve interpersonal listening, leadership, and assertiveness skills in the role of a third-party mediator