In-House Workshops

Full In-House Course Menu

*Please click on the course titles for more information, and to register.

+ Core Courses

These courses are requirements for all 3 of our certificate programs
Introduction to Conflict Resolution: Dealing with Difficult People
Dealing with Anger
Coaching for Resolution

+ Mediation Skills Courses

These courses are requirements for our Mediation Skills certificate programs
Introduction to Mediation
Mediation Skills I
Mediation Skills II
Mediation Practice

+ Leadership Skills Courses

These courses are requirements for our Leadership Skills certificate programs
Please note that our Leadership Skills Certificate also requires 4 days of electives
Managing Unresolvable Problems
Building a Respectful Workplace
Effective Feedback
Mediation Skills for Leaders

+ Conflict Management Skills Courses

These courses are requirements for our Conflict Management certificate programs
(Please note that our Conflict Management Certificate also requires 4 days of electives)
Cultural Diversity, Communication and Conflict
Effective Feedback
Mediation Skills for Leaders

+ Electives

(optional courses of study)
Assessing Your Organization
Assertive Communication
Building Personal Resilience
Communication at Work
Generations at Work
High Stakes Conversations
Incident Based Mediation (Formerly Victim/Offendor Mediation)
Leading Others Through Organization Change
Adapting to Change
Strengths-Based Approaches in the Workplace
Transforming the Argument
Making Truth and Reconciliation Real


For the full list of courses sorted alphabetically, click the button below


To view our 2019-2020 course calendar, please click the button below


From the boardroom, to our communities, to the schoolyard; Conflict is inevitable. But it doesn’t have to be crippling or terrifying. Whether you want to get that promotion, work on your personal skills, or be better at helping friends, family and colleagues; we have courses designed to make conflict easier to navigate.

All workshops take place at 302-1200 Portage Avenue in Winnipeg, MB

I have participated in courses at Mediation Services and found their staff to be welcoming and their instructors well-experienced and effective. I came away from the courses with practical advice and processes that I could immediately put into practice. I would highly recommend that everyone take their courses!
— - Judy Murphy, Certified Executive Coach

Featured Course

This is our foundational course that all other workshops are based off of. We recommend taking this course first.

Introduction to Conflict Resolution: Dealing with Difficult People
425.00

Why are we scared when dealing with conflict?

How can I overcome that?

Introduction to Conflict Resolution: Dealing with Difficult People is our foundational course, that all other courses are built on. For this reason we highly recommend that this be the first course you take from us.

Find out how to transform conflict into something positive, while proactively preventing unnecessary future conflict from happening.

 

Certificates

Whether you’re looking to improve your resume, decorate your office with achievements, or to gain a full set of tools to help you get through life or a career, we offer 3 different certificates. Please click on the buttons below for more information.

 

To enroll in a certificate program, choose an option below. Please note that you do NOT need to enroll in a certificate program to take our courses.

Registration fee: $50

(this is an administrative fee that does not cover any course enrollment)

16 days of training

Can choose one of the three certificate programs we offer.

Registration fee: $100

(this is an administrative fee that does not cover any course enrollment)

26 days of training

Can choose any two programs from the list of three.