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Mediation Skills for Leaders: Best Practices for Managing Employee Conflict

Mediation Skills for Leaders

What can I do about conflict as a leader?

What should I do if my employees, or people who report to me, are not getting along?

Considered best practices for managers and supervisors dealing with employee conflict. Learn to be proactive and effective in regards to managing and leading others through conflict. Learn how to facilitate a mediation session between two people with whom you have a relationship and where you are not necessarily neutral or where you clearly have a vested interested in the outcome.

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