The following is a list of courses that you can choose from to bring to your team. Whether your needs are proactive, reactive or both, this content has been proven effective by countless former attendees.
For more information, or to get a quote, don’t hesitate to reach out.
302-1200 Portage Avenue, Winnipeg, MB R3G 0T5
Printed Training Manuals: $30 each
Strengths Based Approaches: $50 extra per person for printed materials.
Making Truth and Reconciliation Real: $25 extra per person for printed materials.
Communication at Work: $25 extra per person for printed materials.
Why are we scared when dealing with conflict?
How can I overcome that?
Find out how to transform conflict into something positive, while proactively preventing unnecessary future conflict from happening.
Do you feel overwhelmed from conflict?
Does life sometimes seem to be too much to handle?
Some people meet conflict and life’s demands with optimism and elasticity; while others become stuck and overwhelmed. Identify the attitudes of resilient people and practice skills to help you be more resilient.
Do you struggle with being assertive?
Are you lacking the confidence and self-esteem to communicate effectively?
Do you find yourself blowing up and then regretting it?
People often struggle with finding a balance between passive and aggressive communication. Assertive communication is expressing what you believe and how it can be achieved in a way that is strong, open, tactful and effective, and also allows the other to respond.
Why do I dread going to work?
How can the workplace be a safer and happier place?
Looking at the roles and responsibilities of all people in the workplace to build a happy, safe and productive environment.
How do you respond when a friend, family member or colleague come to you for support as they struggle through conflict?
Learn the importance of assessing conflict situations in order to determine the best response.
Are conflict and arguments common at your workplace?
By understanding your personal communication style and how it interacts with other, you can create a positive, productive workplace. Assess your natural strengths and how your communication style changes under stress.
Formerly titled: Culture and Conflict
Are cultural differences and/or misunderstandings causing conflicts at work?
Cultural diversity is a universal reality. So is conflict. Knowing how to deal within a culturally diverse world will increase your success at work and in your relationships. Learn how to recognize the cultural elements in conflict and gain a framework for working in cross-cultural settings.
Why are we angry during conflicts?
What exactly is anger anyways, and why do we feel it?
How can I deal with someone who is angry?
How do I stay calm so I don’t say something I’ll regret?
Explore what anger is, and productive ways to manage and respond to it, both within yourself and others.
Why is giving feedback so hard?
How can I give better feedback?
Learn how to deliver feedback in a way that allows individuals the opportunity to change their problematic behaviour.
Are generational gaps a source of conflict for you or your team?
Each generation - Veterans, Boomers,Gen X, Gen Y, Millennial - has unique expectations, communication styles and needs. Learn tips and strategies to manage each generation effectively. This is an essential course for 21st century leaders.
Are you putting off those big conversations due to stress?
Entering significant conversations can be incredibly stressful and effectively navigating them can be difficult. This course helps participants develop skills to transform differences, tensions and conflicts into effective communication.
How do you get team buy-in for major organizational changes?
How can you work through change as smoothly as possible?
Changes in an organization or group can contribute to conflict - causing tensions, disagreements and misunderstandings. Explore how to plan for, and move through, group or organizational change in a more positive way. We will look at critical communication, obtaining buy-in and commitment from others, and providing support to those we are leading through the change process.
Formerly titled: Managing Ourselves Through Change
Is change scary for you?
Changes can bring about strong and diverse opinion and feelings that can cause conflict in communication. Gain insights into your orientation to change and develop strategies for moving yourself through the stages of change.
What can I do about conflict as a leader?
What should I do if my employees, or people who report to me, are not getting along?
Considered best practices for managers and supervisors dealing with employee conflict. Learn to be proactive and effective in regards to managing and leading others through conflict. Learn how to facilitate a mediation session between two people with whom you have a relationship and where you are not necessarily neutral or where you clearly have a vested interested in the outcome.
Why can’t I find the right person to fit this position?
How can I empower my employees?
Everyone has their inherent strengths and weaknesses. This course will teach you how to discover those strengths and weaknesses and use that knowledge to the company’s/organization’s advantage. Stop trying to fit a square peg in a round hole.
What if we can’t agree to anything?
How can we finish an argument with such different views?
Here, participants develop skills to move from opposing positions to build on underlying commonalities and interests to resolve disagreements.
This course is designed to build knowledge and inspire the change needed to work toward reconciliation.
Wondering how to maintain accountability with students, without creating tension and distance?
Interested in integrating restorative practices into the classroom?
Developed for schools, Restorative Practices is about responding to harm and conflict in ways that build connection and learning rather than causing shame and isolation.
This interactive training demonstrates the value of alternative dispute resolution as it relates to harmful incidents. Rooted in a restorative approach to conflict, participants will learn intervention techniques to effectively address the harm created by a violation, act of disrespect or crime.
This training will focus on frameworks for understanding conflict and justice, developing advanced communication skills, and practicing an incident based mediation model. Following this workshop, participants will be familiar with processes that meet both the short term and long term needs of those directly involved in the situation as well as the interests of their communities.
Throughout the training, concepts are taught and then experienced using a combination of lecture, stories, discussion, exercises, case studies and role play.