Certificate Program Application Form

Certificate Program Application Form

50.00

RESOLUTION SKILLS CENTRE CERTIFICATE PROGRAM

 

Resolution Skills Centre offers three conflict resolution certificates.  Each program consists of 16 Days of training.  Each certificate is comprehensive and has no time limit for completion. 

Please note: this is an administrative fee that does not cover any course enrollment.

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The training I’ve taken at meditation services has changed the way I work with employees. As a union rep we’re often seen as the strong arm. But having these tools and knowledge has given me a more informal approach and I can work more collaboratively and cooperatively and have better relationships.
— Cristina, federal govt employee & Union rep Dual certificate in conflict management & meditation

Conflict Management Certificate

This certificate is geared towards leaders and managers who want to effectively lead their organizations through change and conflict.  These courses equip them with tools that can enhance their leadership ability and prepare them to prevent or successfully manage conflict.

Introduction to Conflict Resolution: Dealing with Difficult People – 2 Days

Cultural Diversity, Communication and Conflict – 2 Days

Coaching for Resolution – 2 Days

Dealing with Anger – 2 Days

Mediation Skills for Leaders – 2 Days

Effective Feedback – 2 Days

Elective Skills Courses – 4 Days

 

Mediation Skills Certificate

This certificate is geared towards individuals seeking to gain models and skills to function as an external mediator / conflict management consultant (e.g. someone who is not known by the involved parties).  All courses include hands-on practice followed by debriefing sessions with experienced practitioners.  This program is offered in partnership with Facilitated Solutions, a firm of workplace conflict management specialists. 

Introduction to Conflict Resolution: Dealing with Difficult People – 2 Days

Coaching for Resolution – 2 Days

Dealing with Anger – 2 Days

Introduction to Mediation – 2 Days

Mediation Skills 1 – 3 Days

Mediation Skills 2 – 3 Days

Mediation Practice – 2 Days

 

Leadership Development Certificate

This certificate is geared towards individuals working in a leadership capacity or those who are looking to expand their knowledge about themselves, as leaders, and how they can improve their skills and those of the people working for them. This certificate is a combination of our conflict resolution skills with the addition of some specific leadership models.

Introduction to Conflict Resolution: Dealing with Difficult People – 2 Days

Coaching for Resolution – 2 Days

Dealing with Anger – 2 Days

Effective Feedback – 2 Days

Mediation Skills for Leaders – 2 Days

Managing Unresolvable Problems – 1 Day

Building Respectful Workplaces – 1 Day

Elective Skills Courses – 4 Days

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