Purpose

Facilitating peaceful interactions to transform relationships.

Values

Caring – demonstrating openness, compassion and empathy for people and situations and a desire to help others

Collaborating – Fostering relationships and better outcomes through working together

Empowering – Providing resources, tools and practice to build knowledge, develop accountability and grow in capacity and confidence.

Integrity – living out our principles of restorative justice and conflict resolution

goal

We are at the forefront of restorative justice and conflict resolution movement.

HISTORY

Mediation Services was established in 1979 as a project of Mennonite Central Committee Manitoba in response to a concern both for people victimized by crime and for the high number of people being incarcerated in Canada.

We began developing a new process in 1983 to refer select pre-trial court cases to mediation. This eventually led to a youth mediation project and an increased number of referrals from the justice system.

In 1992, we amalgamated with the Community Dispute Centre to become Mediation Services: A Community Resource for Conflict Resolution, with funding from Mennonite Central Committee Manitoba.

Throughout our development, we relied on volunteers to facilitate mediations and made training and apprenticeship development a priority. We developed rigorous standards for our mediators and have maintained our grassroots approach to conflict resolution.

Today, we receive between 300 – 500 court referrals a year to our Restorative Action Centre and provide assistance to many groups, individuals and families through our Community Resolution Centre. Our training initiative Resolution Skills Centre has grown into a vibrant program recognized for its high-quality peacemaking and conflict resolution teachings locally, nationally and internationally.

We have made ourselves a leader in conflict resolution and are proud of the reputation our services and training have developed.

 

Three Pillars of Mediation Services

Community Mediation

Mediation Services offers families, neighbours and workplaces support in addressing challenges in relationships. We are a neutral third party with experience in non-violent conflict resolution and mediation. We can assist in identifying key issues and offer support in moving towards resolution and restored relationships. We offer this services at low or no cost, thanks to financial support from the United Way of Winnipeg. This is a self-referred service. Please call to find out more.

Training

Mediation Services offers tangible tools and knowledge on how to deal with conflict and disrespect. This is a social enterprise that helps support the other pillars of our organization. We offer training programs and certificates in:

Mediation

Leadership

Conflict Management

Court Diversion

Mediation Services is founded on the belief that nonviolent conflict resolution and restorative practices are a better way to address harm and restore relationships. Whenever possible, we involve victims (complainants) in creating understanding about the harm that was done and offer offenders (accused) the opportunity to take responsibility for that harm to move towards repairing relationships. Please call to find out more.

Testimonials

“I have participated in courses at Mediation Services and found their staff to be welcoming and their instructors well-experienced and effective. I came away from the courses with practical advice and processes that I could immediately put into practice. I would highly recommend that everyone take their courses!”

“Excellent training programs--I owe a big part of my career success to Mediation Services!”

“Excellent trainer, useful knowledge and a worthwhile investment in your professional development.”

"Every time I take a Mediation Services course I walk away with immediately useful skills and a change of perspective I didn’t expect.”