Purpose

Facilitating peaceful interactions to transform relationships.

Values

Caring – demonstrating openness, compassion and empathy for people and situations and a desire to help others

Collaborative – Fostering relationships and better outcomes through working together

Empowering – Providing resources, tools and practice to build knowledge, develop accountability and grow in capacity and confidence.

Integrity – living out our principles of restorative justice and conflict resolution

Vision

We are at the forefront of the restorative conflict resolution movement.

HISTORY

Mediation Services was established in 1979 as a project of Mennonite Central Committee Manitoba in response to a concern both for people victimized by crime and for the high number of people being incarcerated in Canada.

We began developing a new process in 1983 to refer select pre-trial court cases to mediation. This eventually led to a youth mediation project and an increased number of referrals from the justice system.

In 1992, we amalgamated with the Community Dispute Centre to become Mediation Services: A Community Resource for Conflict Resolution, with funding from Mennonite Central Committee Manitoba.

Throughout our development, we relied on volunteers to facilitate mediations and made training and apprenticeship development a priority. We developed rigorous standards for our mediators and have maintained our grassroots approach to conflict resolution.

Today, we receive between 300 – 500 court referrals a year to our Restorative Action Centre and provide assistance to many groups, individuals and families through our Community Resolution Centre. Our training initiative Resolution Skills Centre has grown into a vibrant program recognized for its high-quality peacemaking and conflict resolution teachings locally, nationally and internationally.

We have made ourselves a leader in conflict resolution and are proud of the reputation our services and training have developed.

 

Three Pillars of Mediation Services

Mediation

Mediation Services offers neutral third parties experienced in the practice of mediation to assist conflicting parties in conflict resolution. This process is typically 100% subsidized, with a few minor exceptions. This is a self-referred service. Please call to find out more.

Education

Mediation Services recognizes the need in our community for tangible tools on how to deal with conflict, both proactively and reactively. Since our own barriers in conflict resolution are so unique, we highly recommend going through our course list HERE and find more information that suits your needs. We also offer specialized training programs for leaders (eg. Human Resources, Management, etc.). You can read more about those workshops HERE. And last but certainly not least, we offer comprehensive training for people in acquiring the skills of mediation. For those programs, please click HERE. If you’d like more information on this, please don’t hesitate to call.

Restorative Action

Mediation Services is founded on the belief that Restorative Justice is the natural path for creating healthier and safer communities. The goals of this process are to help bring closure to an incident by holding accountable for their actions and repairing the harm. This program is not self-referred. Please call to find out more.

Testimonials

“I have participated in courses at Mediation Services and found their staff to be welcoming and their instructors well-experienced and effective. I came away from the courses with practical advice and processes that I could immediately put into practice. I would highly recommend that everyone take their courses!”

“Excellent training programs--I owe a big part of my career success to Mediation Services!”

“Excellent trainer, useful knowledge and a worthwhile investment in your professional development.”

"Every time I take a Mediation Services course I walk away with immediately useful skills and a change of perspective I didn’t expect.”