Mediation Services
PURPOSE
Facilitating peaceful interactions to transform relationships.
GOAL
We are at the forefront of restorative justice and conflict resolution movement.
VALUES
Caring – demonstrating openness, compassion and empathy for people and situations and a desire to help others
Collaborating –Fostering relationships and better outcomes through working together
Empowering – Providing resources, tools and practice to build knowledge, develop accountability and grow in capacity and confidence.
Integrity – living out our principles of restorative justice and conflict resolution
History
Mediation Services was established in 1979 as a project of Mennonite Central Committee Manitoba in response to a concern both for people victimized by crime and for the high number of people being incarcerated in Canada.
We began developing a new process in 1983 to refer select pre-trial court cases to mediation. This eventually led to a youth mediation project and an increased number of referrals from the justice system.
In 1992, we amalgamated with the Community Dispute Centre to become Mediation Services: A Community Resource for Conflict Resolution, with funding from Mennonite Central Committee Manitoba.
Throughout our development, we relied on volunteers to facilitate mediations and made training and apprenticeship development a priority. We developed rigorous standards for our mediators and have maintained our grassroots approach to conflict resolution.
Today, we receive between 300 – 500 court referrals a year to our Restorative Action Centre and provide assistance to many groups, individuals and families through our Community Resolution Centre. Our training initiative Resolution Skills Centre has grown into a vibrant program recognized for its high-quality peacemaking and conflict resolution teachings locally, nationally and internationally.
We have made ourselves a leader in conflict resolution and are proud of the reputation our services and training have developed.
Funders
Three Pillars Of Mediation Services
01
Community Mediation
Mediation Services offers families, neighbours and workplaces support in addressing challenges in relationships. We are a neutral third party with experience in non-violent conflict resolution and mediation. We can assist in identifying key issues and offer support in moving towards resolution and restored relationships. We offer this services at low or no cost, thanks to financial support from the United Way of Winnipeg. This is a self-referred service. Please call to find out more.
02
Training
Mediation Services offers tangible tools and knowledge on how to deal with conflict and disrespect. This is a social enterprise that helps support the other pillars of our organization. We offer training programs and certificates in:
03
Court Diversion
Mediation Services is founded on the belief that nonviolent conflict resolution and restorative practices are a better way to address harm and restore relationships. Whenever possible, we involve victims (complainants) in creating understanding about the harm that was done and offer offenders (accused) the opportunity to take responsibility for that harm to move towards repairing relationships. Please call to find out more.
Customer Reviews
4.90
based on 29 reviews
I've now taken multiple courses through Mediation services, and all of them have been facilitated well, and have provided a safe space to discuss some difficult topics.
I've experienced phenomenal instructors who care about you not only as a participant but as a professional; and have gone out of their way to help you succeed.
I would recommend these courses as a journey to a certificate throug...
I'll say it prevailed perfect 👌 to the path that there are served.
Av9for people that need help..
Helping people
Well organized workshops to provide training in conflict resolution in a concise yet simple process
Mediation Services is a great institution. I took almost all the courses and loved each one, and then was privileged to serve on the Board afterward. It provides essential services for conflict resolution. I can't recommend Mediation Services enough!
Every time I take a Mediation Services course I walk away with immediately useful skills and a change of perspective I didn’t expect.
Mediation Services offers an incredible learning environment to develop conflict resolution skills. The staff is professional, and knowledgeable.
Every time I am able to take one of your courses I learn so much! I only wish I had more time to dedicate to more training. Maybe when I retire?
I have recently participated in a course with Mediation Services and have found that the material provided was very relevant and up-to-date. The facilitator was amazing and everyday I left feeling that I could put the information that was just discussed to good practice. I left with a greater understanding of the topic and confidence in using my new knowledge for future practice.
An accessible place for people to advance their careers through the available training programs. A place where you can learn about conflict management to improve your personal life. Also a place where you can access mediation for those unresolved conflicts.
Excellent trainer, useful knowledge and a worthwhile investment in your professional development.
I completed a Resolution Skills Certificate in 2017 and thoroughly enjoyed each and every session. The facilitators are top notch and each session is bursting with great information and the opportunity to practice newly learned techniques. Highly recommended to improve communication at home, at work, with friends and out in your community!
This helps you learn about certain things you need to learn about
Excellent training programs--I owe a big part of my career success to Mediation Services!
I have participated in courses at Mediation Services and found their staff to be welcoming and their instructors well-experienced and effective. I came away from the courses with practical advice and processes that I could immediately put into practice. I would highly recommend that everyone take their courses!
The staff and trainers here are second to none. A worthwhile investment!
I recommend these courses for all managers and leaders. The trainers are very professional and have great stories when providing examples.
Just completed the Resolution Skills Certificate and loved every day of training! The trainers are fantastic and give "real world" tools to maximize success in communication, coaching, change management and leadership! Excellent programs and excellent people!
Great people doing great work to build and rebuild community.