Mediation: What is it?

Mediation provides an opportunity for safe and structured conversation. It is a voluntary and collaborative way for people in conflict to talk about their situation with the help of an impartial third party.

Mediators are there to:

• Help create a safe and neutral place to talk
• Help parties listen to each other
• Help build a clearer understanding of the issues in the dispute
• Help people come together to work on mutually beneficial agreements

The Mediator does:

• Lead the meeting
• Help parties clarify how they feel and what they want to say
• Make sure that parties feel safe and have equal opportunity to speak

The Mediator does not:

• Decide who is right or wrong
• Solve the problem for the parties
• Take sides

• Up to home pagePage description: A Community Resource for Conflict Resolution
• Up to parent page: "I have a conflict. What are some options?"Page description: Conflict: Different kinds; Options and resources available to you